Altezzasys KPO&BPO supports organizations looking for innovative solutions and services to achieve operational competitiveness. Backed by an integrated IT-KPO approach, we focus on delivering transformational value to our clients, beyond managing SLAs. Our methodical approach to change management, migration, operation delivery and optimization helps our clients overcome their business challenges.
Altezzasys is a trusted Technology partner, a true extension to each organisation we align ourselves with. The Altezzasys team is "Addicted to Service", always going the extra mile to ensure our clients are provided with the solution to suit their individual needs. Our core values ensure the company wide mission is met - to deliver unrivalled service.
Altezzasys is a leading provider of online support , 24-hour , dedicated to solving simple to critical technology challenges. Comprised of highly skilled and specially trained computing Agents, the services are available 24/7 , 365 days a year . Altezzasys offers incident based services for tech support and long-term unlimited subscription plans .It offers a comprehensive range of service offerings, including diagnosis and repair, installation and maintenance services for multiple devices, software applications and other products, including PCs, printers, etc.
With the wide range of product and services, Altezzasysis considered “SPOC”, Single Point of Contact for all the tech issues and support. Now you don’t have to reach to different vendors for multiple tech product you own. All your tech concerns are resolved at single point.
IT departments face a constant influx of new challenges, from acquisition and merging of business units and new regulatory requirements to shorter product lifecycle and increasing competition. But their ability to respond efficiently is often limited by technical workloads, subject expertise and budget-related restrictions, causing delays and implementation shortfalls. Not being able to appropriately address these challenges can stunt growth for the business and dramatically impact the bottom line. That’s why many companies are looking for an IT Managed Services partner that can provide cost savings while delivering value and driving innovation and transformation for the IT team.
With a managed-services engagement, Altezzasys delivers objective, data-driven analysis in real-time with the Altezzasys Smart Way . This simple and intuitive tool allows you to quickly and easily examine the data to find real-time causes for an issue and then just as quickly roll the data back up for a high-level dashboard view. This kind of quantitative and informed decision-making moves the focus from just managing to creating a strategic advantage for your business. Altezzasys also helps you optimize your current business processes so you can effectively address both current and future challenges. Optimized delivery model – Captures information that is used for validation and/or discovery sessions.